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Privacy Policy

This policy explains how Sdm Electrical handles information connected with enquiries, projects, electrical infrastructure records, and service delivery.

Introduction to Our Privacy Practices

Last updated: June 15, 2026

Sdm Electrical treats privacy as part of good project control, not as paperwork to file away after a job starts. Electrical infrastructure information can include practical details about premises, equipment, access arrangements, contacts, and service requirements, so we handle it with care.

This Privacy Policy applies when you use sdm_electrical, contact us, request information, discuss a project, or engage with our services through this website.

Plain-English note

We collect information you provide directly when using sdm_electrical, and we use collected information to provide and improve our services.

How We Use Your Information

We use information for practical service reasons: to respond to enquiries, plan electrical work, assess project requirements, support communication, and maintain accurate records. If a facilities manager contacts us about an EV charging installation, for example, we may use the submitted site details to understand capacity questions, access constraints, and the right next step.

Service delivery

We use relevant details to provide quotations, arrange appointments, manage project communication, and support work connected with commercial infrastructure, EV charging systems, compliance testing, and regional projects.

Service improvement

We may review enquiry patterns, website use, and service feedback so we can improve how information is presented and how requests are handled.

We do not need every detail about a site to start a conversation. In many cases, a name, contact method, location area, and clear description of the electrical issue are enough for an initial response.

Third-Party Data Sharing and Partnerships

Some electrical projects involve more than one party. A compliance testing request may involve a building manager, a contractor, a property owner, or another authorised contact. Where sharing is needed, we aim to keep it limited to the information required for that specific task.

When information may be shared

  • With service providers who help operate our website or communication systems.
  • With authorised project contacts where coordination is needed to deliver a requested service.
  • Where required for legal, safety, regulatory, or record-keeping reasons.

We do not sell personal information. If a partner or supplier supports a defined service activity, their access should match that scope rather than extend to unrelated data.

What Information We Collect

We collect information you provide directly when using sdm_electrical. The exact information depends on how you interact with us.

Contact details

This may include your name, business name, email address, phone number, and preferred contact method.

Project information

This may include site location, type of electrical service requested, infrastructure notes, access information, and messages you choose to send.

Website information

This may include basic technical data about your use of the website, such as pages visited or general device information, where such data is available.

Electrical infrastructure data can be sensitive in a practical sense because it may describe site layout, equipment, or operational needs. We treat that context seriously, while recognising that the information needed varies from one enquiry to the next.

Your Data Protection Rights

You can ask us questions about the information we hold and how it is used. Depending on your location and the nature of the information, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information.

How to make a request

Use clear details when contacting us: your name, the contact method you used with us, and the type of request you want us to review. This helps us identify the right record without asking for unnecessary extra information.

We may need to verify your identity before acting on a request. That protects you, and it protects project records from being released to the wrong person.

Policy Updates and Contact Information

We may update this Privacy Policy when our services, website, or handling practices change. The updated date at the top of this page shows when the current version took effect.

If you have questions about this policy, contact us through the Contact page. You can also review related site terms on our Terms of Service page and cookie-specific information on our Cookie Policy page.

Good record-keeping habit

When you send us project information, share the details needed for the enquiry and avoid including unrelated personal or site-sensitive material.

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