Terms of Service
These terms explain how you may use the SDM Electrical website and how we handle service enquiries for electrical infrastructure work.
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Agreement and Acceptance of Terms
By using the SDM Electrical website, submitting an enquiry, requesting project information, or communicating with us through this site, you agree to these Terms of Service.
If you do not agree with these terms, do not use the website or submit service requests through it. That is the cleanest boundary.
These terms apply to website use, general enquiries, technical discussions, and early-stage project scoping. A separate written proposal, quotation, framework agreement, purchase order, or signed contract may add project-specific terms. Where a signed project agreement conflicts with these website terms, the signed agreement will usually control for that specific work.
Practical note
For example, a request for information about an EV charging installation does not create a contract for installation. It starts a conversation about requirements, site conditions, permissions, supply capacity, compliance duties, and commercial terms.
Lawful Use and Compliance Standards
You may use this site only for lawful purposes. Do not use it to send false project details, interfere with site operation, attempt unauthorised access, upload harmful code, or misrepresent your authority to act for a property owner, tenant, contractor, developer, or public body.
Electrical infrastructure work carries real compliance duties. When you contact us about commercial infrastructure, EV charging systems, compliance testing, or regional projects, you should provide accurate information where you have it. Site address, building use, supply arrangements, access limits, known defects, and operational constraints all matter.
Your responsibilities
You must have the right to request information about the site or project. You must also avoid withholding known safety concerns, such as damaged distribution equipment, water ingress, overheating, or previous failed inspection results.
Our working standard
We approach enquiries with reference to relevant electrical safety, installation, inspection, and documentation expectations for the type of work being discussed. The exact standard depends on the project location, system type, and agreed scope.
For privacy-related handling of enquiry data, read our Privacy Policy. For cookie information, see our Cookie Policy.
Project Scope and Operational Limitations
The website gives general information about SDM Electrical services. It does not replace a site survey, electrical design review, load assessment, inspection report, risk assessment, or written quotation.
Electrical infrastructure rarely behaves like a catalogue item. A small commercial unit may need only a straightforward board change. A depot with rapid EV charging may need network capacity checks, civil works, earthing review, metering coordination, protection settings, access planning, and staged shutdowns. The same service heading can hide very different workloads.
Scope boundary
Any dates, budgets, technical options, or delivery routes discussed before survey and written agreement are indicative only. They help frame decisions; they do not commit either party to a final design or programme.
We may decline, pause, or revise a proposed service where information is incomplete, access is unsafe, site conditions differ from those described, required permissions are missing, or the requested work would conflict with applicable safety or compliance duties.
You remain responsible for decisions made without a written agreement from SDM Electrical. If you need a formal position, ask for it in writing through our Contact page.
Liability, Safety, and Warranties
We take electrical safety seriously, but the website is not an emergency service and should not be used to report immediate danger. If you suspect fire risk, exposed live parts, electric shock, burning smells, flooding near electrical equipment, or a dangerous supply fault, isolate the area if safe and contact the appropriate emergency or network service.
To the extent permitted by law, SDM Electrical is not liable for losses caused by misuse of this website, reliance on general website content as if it were project-specific advice, inaccurate information supplied by a user, unauthorised access caused by your systems, or delays outside our reasonable control.
Nothing in these terms limits liability where the law does not allow that limit. That includes liability for death or personal injury caused by negligence, fraud, or other liability that cannot legally be excluded.
Website content
We aim to keep service information accurate and useful, but technical content on the site remains general. It should be read as guidance, not a completed design.
Workmanship terms
Any warranty for completed works will be set out in the relevant quotation, contract, certificate, or handover documentation.
Third-party systems
Manufacturers, network operators, landlords, and other contractors may apply their own conditions. Those terms sit outside this website agreement.
Governing Law and Contact Information
These terms are governed by the laws applicable to the jurisdiction in which SDM Electrical provides the relevant service, unless a signed project agreement states a different governing law.
If a dispute arises from website use or an early-stage service enquiry, both parties should first try to resolve it by clear written communication. In practice, most issues come down to scope, timing, access, or documentation, so a written record helps everyone work from the same facts.
We may update these terms from time to time. The updated date at the top of this page shows when the current version took effect. Continued use of the website after an update means you accept the revised terms.
Contact route
Questions about these terms, service scope, or project documentation should be sent through our Contact page. Please include the site location, project type, and the document or enquiry you want us to review.